{"xsrfToken":"e7f3945dabc95fadbf17f3479f6a82b798ea9429_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/17c9ee0a-c66f-4588-b3c9-90365d3e881c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YjQ3OTlmYy1hNzhhLTRlNjktYmI1Ni0yMmNkMjM2ZTY4YWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE3YzllZTBhLWM2NmYtNDU4OC1iM2M5LTkwMzY1ZDNlODgxYyI6WyJyZWFkIl19LCJleHAiOjE3NDM1NTc5MjgsIm5iZiI6MTc0MzU1NzMyOH0.7U0jPMMXeBjrf4BReJMa1-tTjMaYpjGTppknQ1RxWcE&client=9b4799fc-a78a-4e69-bb56-22cd236e68ae&mode=fit","logoId":"17c9ee0a-c66f-4588-b3c9-90365d3e881c","isLogoAvailable":true,"helpCenterTitle":"JHU School of Medicine OIT Service Desk","sharedPortalName":"JHU SOM OIT Service Desk","translations":{"en-US":{"helpCenterTitle":"JHU School of Medicine OIT Service Desk","sharedPortalName":"JHU SOM OIT Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#063a6a","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/356cf9b4-a4dd-4cc4-8254-d5bf05c4f876/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YjQ3OTlmYy1hNzhhLTRlNjktYmI1Ni0yMmNkMjM2ZTY4YWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM1NmNmOWI0LWE0ZGQtNGNjNC04MjU0LWQ1YmYwNWM0Zjg3NiI6WyJyZWFkIl19LCJleHAiOjE3NDM1NTc5MjgsIm5iZiI6MTc0MzU1NzMyOH0.OHziEZR0nNFD9Ep7inDEyhL-ReYxtkuDx5XTZR2B348&client=9b4799fc-a78a-4e69-bb56-22cd236e68ae&height=300&mode=fit","bannerMediaApiFileId":"356cf9b4-a4dd-4cc4-8254-d5bf05c4f876","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#063a6a","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true,"loginAnnouncementSubject":"Welcome! Please login.","loginAnnouncementMessage":"<div class=\"panel\" style=\"border-width: 1px;\">\n <div class=\"panelContent\">\n <p><b>If you have a JHED account</b>, follow the instructions <b><ins><a href=\"https://livejohnshopkins.sharepoint.com/sites/SOM-OIT/SitePages/Service-Desk---JHED-Login-Instructions.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a></ins></b>. If you know your <em><ins>primary email alias</ins></em>, you may enter it below and follow prompts to login. Please, do not create a new Atlassian account. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"> <b>If you do not have a JHED account</b>, you will need to log in or sign up using the form below.</p>\n </div>\n</div>","loginAnnouncementLocale":"en-US"}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=jhu-som","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e7f3945dabc95fadbf17f3479f6a82b798ea9429_lout","baseUrl":"https://servicedesk.med.jhu.edu/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jhu-som.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9b4799fc-a78a-4e69-bb56-22cd236e68ae","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"57c5bf210ad749e985b66f8a7b86b4fa","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":false,"requestIntroEnabled":true}